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Managing System Users

Overview​

System users are administrators who have access to the admin panel and can manage various aspects of the application. This guide covers how to create, edit, and manage system users with different permission levels.

Accessing System User Management​

Navigate to Admin Panel > User Management > System Users to access the system user management interface.

Creating System Users​

Step-by-Step Process​

  1. Navigate to System Users

    • Go to Admin Panel > User Management > System Users
    • Click Create to add a new system user

  2. Fill in User Information

    • Name: Full name of the system user
    • Email: Unique email address for the user
    • Password: Secure password for the account
    • Role: Select appropriate role (Admin, Moderator, etc.)

  3. Set Permissions

    • Choose the appropriate role for the user
    • Roles determine what sections the user can access
    • Ensure the user has only necessary permissions

  4. Save User

    • Review all information
    • Click Create to save the system user

User Roles and Permissions​

Admin Role​

  • Full Access: Complete access to all admin features
  • User Management: Can create, edit, and delete system users
  • System Settings: Can modify general settings and configurations
  • Content Management: Full access to all content management features

Moderator Role​

  • Content Moderation: Can review and moderate user-generated content
  • Comment Management: Can manage comments and reports
  • Limited Access: Restricted access to sensitive system features

Support Role​

  • Support Management: Can handle support tickets and user inquiries
  • User Assistance: Can help users with account issues
  • Limited System Access: No access to core system settings

Managing Existing Users​

Editing User Information​

  1. Access User List

    • Navigate to System Users
    • Find the user you want to edit
    • Click Edit next to the user

  2. Modify Information

    • Update name, email, or role as needed
    • Change password if required
    • Adjust permissions if necessary

  3. Save Changes

    • Review modifications
    • Click Save to update the user

Deactivating Users​

  1. Select User

    • Find the user in the system users list
    • Click Edit to access user details

  2. Deactivate Account

    • Use the deactivation option
    • Provide reason for deactivation
    • Confirm the action

  3. Verify Deactivation

    • User will no longer be able to access admin panel
    • Account remains in system for audit purposes

Security Best Practices​

Password Policies​

  • Strong Passwords: Require complex passwords
  • Regular Updates: Encourage periodic password changes
  • Two-Factor Authentication: Enable 2FA for additional security

Access Control​

  • Principle of Least Privilege: Grant only necessary permissions
  • Regular Reviews: Periodically review user access levels
  • Audit Logs: Monitor user activities and access patterns

Account Management​

  • Immediate Deactivation: Deactivate accounts when users leave
  • Access Monitoring: Monitor for unusual login patterns
  • Session Management: Implement proper session timeouts

Troubleshooting​

Common Issues​

User Cannot Access Admin Panel​

  1. Check Role: Verify user has appropriate role assigned
  2. Password Issues: Ensure password is correct
  3. Account Status: Confirm account is active
  4. Permissions: Check if user has necessary permissions

Permission Errors​

  1. Role Assignment: Verify correct role is assigned
  2. Permission Settings: Check role permission configuration
  3. Cache Issues: Clear application cache
  4. Database: Verify user data in database

Support​

For issues with system user management:

  1. Check Documentation: Review this guide for common solutions
  2. Verify Permissions: Ensure proper role assignments
  3. Contact Development: Provide specific error details and user information